How do you say THANK YOU?

By Heather Walker

How do you say THANK YOU?


Verbally – to the morning barista.

Expressional-ly – with a smile to the coworker who pushed the elevator button for you.

Lip synch – to the traffic control flagperson.

Physically – with a handshake.

Electronically – on an Email message.

Printed – on your invoice.

In writing – by your own hand.

Charitably – with a donation.

Belatedly – with sincerity.


THANK YOU is not the end of a conversation.  Follow-up thank you’s open business doors, stimulate new discussions and can put you on the invite list.

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